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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kelly Beck

Kelly Beck

August 30, 2024

5  out of  5
rating by Kelly Beck
"Wonderful experience! Kayla took the time to explain which coverage was right for me."
We responded:
"Kelly, insurance can be confusing for many people. Kayla does a great job in advising people on different options. Anyone in our office is glad to answer questions at any time. Thanks for your positive feedback!"
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Lance Arnoldussen

August 23, 2024

5  out of  5
rating by Lance Arnoldussen
"Kayla was great in the process of quoting my insurance on my motorcycle, boat and both vehicles. 5 star service. I saved over $200 and also added on an umbrella coverage that I was missing as well. Thank you State Farm and Kayla."
We responded:
"Lance, Kayla does a great job reviewing coverage for our clients and making recommendations about your auto and home insurance. A liability umbrella is needed in today’s environment. Thanks for trusting us with your insurance needs!"
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Trevor Guetzlaff

August 19, 2024

5  out of  5
rating by Trevor Guetzlaff
"Kaya did a wonderful and quick job of getting me coverage!! Highly recommend going to speak with her!!"
We responded:
"Trevor, thanks for trusting us with your insurance. We pride ourselves on excellent customer service. Kayla is a great asset in the office. "
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Cory Tanaka

August 18, 2024

5  out of  5
rating by Cory Tanaka
"We've been insured by Eric through State Farm for nearly 6 months now and it has been so easy and painless. We bundled both our home and auto instead of multiple companies, best decision ever! We recommend him to everyone in the area. Thanks for your great service!"
We responded:
"Cory! Thanks for trusting us with your car insurance and house insurance. We are glad we could help save you money and make it more convenient to take care of everything in one place!"
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Thomas Schmidt

August 8, 2024

5  out of  5
rating by Thomas Schmidt
"Can't help but be very grateful to the people at the State Farm Agency in Jefferson, WI. I asked them if I could somehow get coverage to "safely" drive my old vehicle to the salvage yard (I sold it privately instead after some repairs). But that State Farm had my back in this unusual way without costing me a dime really impressed me. Thank you, FRIENDS!"
We responded:
"Thomas - we were glad to be able to help you out with your auto insurance needs! Thank you for your kind words. We aim to provide great customer service, affordable coverage, and options that meet your needs. "
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Jazmine Cypher

August 1, 2024

5  out of  5
rating by Jazmine Cypher
"I have worked for Eric’s office for 5 years and when I left, I kept my policies with him even though I have a few other State Farm offices closer to me. I just helped my father get his vehicle insured with Kayla and she was so helpful. It was fast and easy, and the payment process was a breeze. I will always recommend Eric Felth’s agency for insurance."
We responded:
"Jazmine- thank you so much! You always provided such a great customer service experience for our clients. Thank you for recommending us!!"
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Anjli Patel

July 29, 2024

5  out of  5
rating by Anjli Patel
"Chris Hanson, friendly gentleman, helped me get my name corrected on my insurance card and mailed back to me in no time. Thank you for help."
We responded:
"Anjli - We appreciate your patience as we corrected your auto insurance ID cards! We try to provide an excellent customer experience. Please contact us at any time. "
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Julianna Oleson

July 22, 2024

5  out of  5
rating by Julianna Oleson
"I called State Farm early Monday morning with the hopes of getting renters insurance added onto my auto insurance last minute. Within a half hour she had reached out to me via text with a quote and shortly after my policy was changed. She was kind and had a fast response time. I was impressed by how easy she made it. Thank you Kayla!"
We responded:
"Julianna, We appreciate your reaching out to us for your Renter's insurance needs. We pride ourselves on being responsive as our clients look for insurance on their autos, homes, and to protect themselves. Please call the office with any questions. We appreciate your business!"
Profile photo of Renee Wraalstad

Renee Wraalstad

June 3, 2024

5  out of  5
rating by Renee Wraalstad
"My husband and I have been clients of State Farm, through Eric, for about 13 years. Between auto and home insurance, we’ve had nothing but great service over the years! Recently I reached out looking for information and a quote for my new business! Kayla was so easy to talk to, very informative and helpful! She showed excitement, enthusiasm and encouragement during this process! Everyone that I talked to in the office had great customer service and went above and beyond! Thank you!!"
We responded:
"Renee, we appreciated the opportunity to help with your business insurance. We love to help you with all of your personal insurance needs over the years. Contact us anytime you have questions!"
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Justin Kreklow

May 28, 2024

5  out of  5
rating by Justin Kreklow
"Eric , Kayla and Chris are the best of the best, we originally had Bob Kirk state Farm in Fort they were horrible, Eric Felth state farm is top notch , friendly Knowledgeable staff, that is always happy to help. Very professional Jefferson is very lucky to have them in the community. They Always call or text you back 5 stars all across for Eric Felth state Farm"
We responded:
"Justin - thank you so much for your confidence in us as your preferred insurance agency. I appreciate hearing that we are exceeding your expectations! "
Profile photo of Connie Moehling

Connie Moehling

May 3, 2024

5  out of  5
rating by Connie Moehling
"I contacted Eric Felth's office this past week. I spoke with Kayla. Kayla was 100% knowledgeable in assisting me. She was patient with me and never made me feel as if I was asking silly questions. I would highly recommend reaching out to Kayla with any and all insurance questions/concerns. She is top-notch!!"
We responded:
"Connie, thanks for noticing Kayla’s great customer service! We appreciate being your insurance agent in Jefferson. "
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Andrew Bauer

March 26, 2024

5  out of  5
rating by Andrew Bauer
"Couldn’t be happier with switching to State Farm! They fit all my needs in a short timely manner and saved me significantly way more money while also offering better policies!"
We responded:
"Andrew, we were glad we could help you with your insurance and be your insurance agency in Jefferson. Thanks for the review!"
Profile photo of Avery Houston

Avery Houston

March 24, 2024

5  out of  5
rating by Avery Houston
"Everyone here is always incredibly helpful. I am beyond happy I made the switch. Saved me money and the customer service is leagues better."
We responded:
"Avery, we were glad to be your insurance agency of choice here in Jefferson. We are thankful for clients like you "
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Chris Hanson

February 13, 2024

5  out of  5
rating by Chris Hanson
"Kayla was a great help bundling our auto insurance and getting additional coverage that I needed for some of my property. Friendly, helpful and efficient service!"
We responded:
"Thanks for the review Chris. All of our staff provide great service. Stop by anytime!"
Profile photo of Vengore Cassio

Vengore Cassio

February 9, 2024

5  out of  5
rating by Vengore Cassio
"I was apprehensive about how my insurance would transfer from state to state, in addition to coming off of my parents plan into my own insurance. Eric and Kayla were both very efficient in both answering my questions, and settling my situation before I deployed for the first time! I really am grateful as I know very little about the insurance field and all it took was a phone call and an email lasting only 20 minutes"
We responded:
"We appreciate your business and thank you for your service! "
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Stephanie Steiner

January 31, 2024

5  out of  5
rating by Stephanie Steiner
"The insurance agent that helped me (Kayla) was amazing!! Super informative and really helpful. She was very nice and answered all the questions I had, if I didn't already get insurance from her, I'd get it again!!"
We responded:
"Stephanie - we appreciate your business. Thank you so much for letting us know how helpful Kayla was. "
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Marissa Chase

January 12, 2024

5  out of  5
rating by Marissa Chase
"Kayla was phenomenal to work with. She helped my family save over $100 a month with the best rates & she gives great customer service!"
We responded:
"Kayla is great! Thank you for letting us know. We are glad we could help you out. Give the office a call anytime. "
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Tommy Shafer

January 8, 2024

5  out of  5
rating by Tommy Shafer
"Chris at State farm made it easy to switch insurance providers. Great place to go and get friendly service."
We responded:
"Tommy - thanks for letting us know. We appreciate your trust in our agency. "
Profile photo of Elaine Demetropoulos

Elaine Demetropoulos

November 7, 2023

5  out of  5
rating by Elaine Demetropoulos
"First of all, I would like to thank you Eric Felth and Kayla for making the transition to your office run smoothly. It was really great meeting all of you in person at your office as well. I’m feeling at home. Kayla, you are awesome!…Answering all my questions, helping me through whatever I needed to take care of and more! It is so much nicer your office being closer to my home. So the commercial states, “It’s like a good neighbor, State Farm is there.” You are definitely in my backyard! Thank you again Eric Felth, Kayla and State Farm Team. You Rock!!"
We responded:
"Thanks, Elaine! We appreciate your trust in us!"
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William S

October 25, 2023

5  out of  5
rating by William S
"Kayla was very nice and helpful. She took the time to go over the whole insurance quote with me, and answered all my questions. I highly recommend Kayla for your insurance needs."
We responded:
"William, Thanks! We appreciate your business very much. Call us anytime with your questions"
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Sara A

October 3, 2023

1  out of  5
rating by Sara A
"Terrible customer service, do not recommend."
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Hunter Galleske

October 3, 2023

1  out of  5
rating by Hunter Galleske
"I’ve never worked with someone so unprofessional as Eric Felth. His employee failed to set up my wife’s car insurance, after telling her everything was good to go. She found this out on her own after going over a month uninsured. Chris, the employee never apologized for the error and when my wife tried reaching out to Eric he ignored her emails. DO NOT RECOMMEND! Eric is an untrustworthy snake oil salesman."
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Andie Villez

October 2, 2023

1  out of  5
rating by Andie Villez
"I’ve never been the type to leave a poor review, but I cannot believe what poor service I received. I found out on my own that after being told everything was good to go with my car insurance, that they actually dropped my coverage without letting me know…so I went a month and a half without having coverage. When I called and left a message about the issue, I did not receive an immediate call back and when they did call me back I never received an apology for their mistake. The only answer I received was that they didn’t realize my car insurance was dropped. Such poor customer service - would not recommend anyone working with this agent."
Profile photo of Bruce Hein

Bruce Hein

August 26, 2023

5  out of  5
rating by Bruce Hein
"We were with our prior carrier for almost 50 years. Our rates were going up every month. We would call and they would say everything is going up in repair costs. We never had an at fault claim for that entire period but our rates continued to rise. My daughter had Eric for her insurance so I gave them a call. Kayla and Eric were very knowledgeable in what we were looking for and very responsive to our needs. Prompt and courteous service plus we saved $$$ on our insurance needs! Thank you Kayla and Eric."
We responded:
"We appreciate the opportunity to help you! Thank you for trusting us. "
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Joe Riedl

August 14, 2023

5  out of  5
rating by Joe Riedl
"The staff is great and the rates are low"
We responded:
"Thanks, Joe! We have appreciated your business over the years. "