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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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mark mcclure

October 20, 2024

5  out of  5
rating by mark mcclure
"I had a problem with my bank when switching insurance to Eric. The bank messed up 3 times when I took the paperwork to them. It was so bad that the bank took out new insurance for me for the tune of $1,760. I went to Eric and he cleared everything up with one phone call. I will never trust that bank again and I will always trust Eric."
We responded:
"Mark, thank you for letting us help you with your insurance. We specialize in helping client navigate those situations with their personal insurance. We were glad to be able to help you! "
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dylan russell

October 10, 2024

5  out of  5
rating by dylan russell
"I've been with state for about three years now and when I first contacted them I got the really nice jazmine. She asked me a bunch of questions to make sure I got what I needed on both my car and renters insurance."
We responded:
"Dylan, thanks for your vote of confidence in Jazmine and our office. We appreciate being able to help you with your auto and renter’s insurance. Call us whenever you need help!"
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D Dogma

October 4, 2024

5  out of  5
rating by D Dogma
"I love knowing who my agent is, as well as everyone in his friendly, hometown office. Eric followed up when I had an accident, he made sure that I was okay first, then my vehicle- which happened more than once, unfortunately, where I was hit, accidents are traumatic. I get periodic phone calls, not to "upsell" my policies, but as checkups as my needs have changed. I would recommend Eric with State Farm at any stage of life, as I've had State Farm through more than one of them. I have him for vehicles, and home insurance, and I transferred my State Farm policies to him when I moo-oved (a pun) here."
We responded:
"Having an accident can be stressful! We are glad we were able to help you get back on the road. We are glad you chose us as your local State Farm agent when you “moo-oved” to Wisconsin. "
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Terry & Deb Frey

October 3, 2024

5  out of  5
rating by Terry & Deb Frey
"Excellent service from Agent Eric Felth and Kayla. Seem to want to make sure all is in a good place. Also saved me a nice sum on insurance premiums."
We responded:
"Terry and Deb, Thanks for trusting us with your insurance coverage. We believe in outstanding value for a competitive premium. Our goal it to make sure we understand your needs and to meet your expectations. Glad to have you as part of the State Farm family. "
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Kathy Posorske

September 20, 2024

5  out of  5
rating by Kathy Posorske
"Everyone has been super nice and extremely helpful. They do everything they can to help you solve any issues you have."
We responded:
"Kathy - thanks for letting us know about your great customer service experience. We are problem solvers when it comes to your personal insurance needs! "
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Kennidy Perez

September 13, 2024

5  out of  5
rating by Kennidy Perez
"This was my first experience with State Farm and they helped me out so much. I don’t have much independent experience dealing with this kind of stuff. Kayla walked through everything with me and made sure I fully understood what I was being told and answered any questions that I had. She took into consideration my situation and what would work best for me. Thank you!"
We responded:
"Kennidy, insurance can be a maze sometimes! Our office tries to explain how home and auto insurance works and tailor it to fit your needs. I am so glad you were able to get answers to your questions. Have a great day!"
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Kelly Beck

August 30, 2024

5  out of  5
rating by Kelly Beck
"Wonderful experience! Kayla took the time to explain which coverage was right for me."
We responded:
"Kelly, insurance can be confusing for many people. Kayla does a great job in advising people on different options. Anyone in our office is glad to answer questions at any time. Thanks for your positive feedback!"
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Lance Arnoldussen

August 23, 2024

5  out of  5
rating by Lance Arnoldussen
"Kayla was great in the process of quoting my insurance on my motorcycle, boat and both vehicles. 5 star service. I saved over $200 and also added on an umbrella coverage that I was missing as well. Thank you State Farm and Kayla."
We responded:
"Lance, Kayla does a great job reviewing coverage for our clients and making recommendations about your auto and home insurance. A liability umbrella is needed in today’s environment. Thanks for trusting us with your insurance needs!"
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Trevor Guetzlaff

August 19, 2024

5  out of  5
rating by Trevor Guetzlaff
"Kaya did a wonderful and quick job of getting me coverage!! Highly recommend going to speak with her!!"
We responded:
"Trevor, thanks for trusting us with your insurance. We pride ourselves on excellent customer service. Kayla is a great asset in the office. "
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Cory Tanaka

August 18, 2024

5  out of  5
rating by Cory Tanaka
"We've been insured by Eric through State Farm for nearly 6 months now and it has been so easy and painless. We bundled both our home and auto instead of multiple companies, best decision ever! We recommend him to everyone in the area. Thanks for your great service!"
We responded:
"Cory! Thanks for trusting us with your car insurance and house insurance. We are glad we could help save you money and make it more convenient to take care of everything in one place!"
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Thomas Schmidt

August 8, 2024

5  out of  5
rating by Thomas Schmidt
"Can't help but be very grateful to the people at the State Farm Agency in Jefferson, WI. I asked them if I could somehow get coverage to "safely" drive my old vehicle to the salvage yard (I sold it privately instead after some repairs). But that State Farm had my back in this unusual way without costing me a dime really impressed me. Thank you, FRIENDS!"
We responded:
"Thomas - we were glad to be able to help you out with your auto insurance needs! Thank you for your kind words. We aim to provide great customer service, affordable coverage, and options that meet your needs. "
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Anjli Patel

July 29, 2024

5  out of  5
rating by Anjli Patel
"Chris Hanson, friendly gentleman, helped me get my name corrected on my insurance card and mailed back to me in no time. Thank you for help."
We responded:
"Anjli - We appreciate your patience as we corrected your auto insurance ID cards! We try to provide an excellent customer experience. Please contact us at any time. "
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Julianna Oleson

July 22, 2024

5  out of  5
rating by Julianna Oleson
"I called State Farm early Monday morning with the hopes of getting renters insurance added onto my auto insurance last minute. Within a half hour she had reached out to me via text with a quote and shortly after my policy was changed. She was kind and had a fast response time. I was impressed by how easy she made it. Thank you Kayla!"
We responded:
"Julianna, We appreciate your reaching out to us for your Renter's insurance needs. We pride ourselves on being responsive as our clients look for insurance on their autos, homes, and to protect themselves. Please call the office with any questions. We appreciate your business!"
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Renee Wraalstad

June 3, 2024

5  out of  5
rating by Renee Wraalstad
"My husband and I have been clients of State Farm, through Eric, for about 13 years. Between auto and home insurance, we’ve had nothing but great service over the years! Recently I reached out looking for information and a quote for my new business! Kayla was so easy to talk to, very informative and helpful! She showed excitement, enthusiasm and encouragement during this process! Everyone that I talked to in the office had great customer service and went above and beyond! Thank you!!"
We responded:
"Renee, we appreciated the opportunity to help with your business insurance. We love to help you with all of your personal insurance needs over the years. Contact us anytime you have questions!"
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Justin Kreklow

May 28, 2024

5  out of  5
rating by Justin Kreklow
"Eric , Kayla and Chris are the best of the best, we originally had Bob Kirk state Farm in Fort they were horrible, Eric Felth state farm is top notch , friendly Knowledgeable staff, that is always happy to help. Very professional Jefferson is very lucky to have them in the community. They Always call or text you back 5 stars all across for Eric Felth state Farm"
We responded:
"Justin - thank you so much for your confidence in us as your preferred insurance agency. I appreciate hearing that we are exceeding your expectations! "
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Connie Moehling

May 3, 2024

5  out of  5
rating by Connie Moehling
"I contacted Eric Felth's office this past week. I spoke with Kayla. Kayla was 100% knowledgeable in assisting me. She was patient with me and never made me feel as if I was asking silly questions. I would highly recommend reaching out to Kayla with any and all insurance questions/concerns. She is top-notch!!"
We responded:
"Connie, thanks for noticing Kayla’s great customer service! We appreciate being your insurance agent in Jefferson. "
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Andrew Bauer

March 26, 2024

5  out of  5
rating by Andrew Bauer
"Couldn’t be happier with switching to State Farm! They fit all my needs in a short timely manner and saved me significantly way more money while also offering better policies!"
We responded:
"Andrew, we were glad we could help you with your insurance and be your insurance agency in Jefferson. Thanks for the review!"
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Avery Houston

March 24, 2024

5  out of  5
rating by Avery Houston
"Everyone here is always incredibly helpful. I am beyond happy I made the switch. Saved me money and the customer service is leagues better."
We responded:
"Avery, we were glad to be your insurance agency of choice here in Jefferson. We are thankful for clients like you "
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Chris Hanson

February 13, 2024

5  out of  5
rating by Chris Hanson
"Kayla was a great help bundling our auto insurance and getting additional coverage that I needed for some of my property. Friendly, helpful and efficient service!"
We responded:
"Thanks for the review Chris. All of our staff provide great service. Stop by anytime!"
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Vengore Cassio

February 9, 2024

5  out of  5
rating by Vengore Cassio
"I was apprehensive about how my insurance would transfer from state to state, in addition to coming off of my parents plan into my own insurance. Eric and Kayla were both very efficient in both answering my questions, and settling my situation before I deployed for the first time! I really am grateful as I know very little about the insurance field and all it took was a phone call and an email lasting only 20 minutes"
We responded:
"We appreciate your business and thank you for your service! "
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Stephanie Steiner

January 31, 2024

5  out of  5
rating by Stephanie Steiner
"The insurance agent that helped me (Kayla) was amazing!! Super informative and really helpful. She was very nice and answered all the questions I had, if I didn't already get insurance from her, I'd get it again!!"
We responded:
"Stephanie - we appreciate your business. Thank you so much for letting us know how helpful Kayla was. "
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Marissa Chase

January 12, 2024

5  out of  5
rating by Marissa Chase
"Kayla was phenomenal to work with. She helped my family save over $100 a month with the best rates & she gives great customer service!"
We responded:
"Kayla is great! Thank you for letting us know. We are glad we could help you out. Give the office a call anytime. "
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Tommy Shafer

January 8, 2024

5  out of  5
rating by Tommy Shafer
"Chris at State farm made it easy to switch insurance providers. Great place to go and get friendly service."
We responded:
"Tommy - thanks for letting us know. We appreciate your trust in our agency. "
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Elaine Demetropoulos

November 7, 2023

5  out of  5
rating by Elaine Demetropoulos
"First of all, I would like to thank you Eric Felth and Kayla for making the transition to your office run smoothly. It was really great meeting all of you in person at your office as well. I’m feeling at home. Kayla, you are awesome!…Answering all my questions, helping me through whatever I needed to take care of and more! It is so much nicer your office being closer to my home. So the commercial states, “It’s like a good neighbor, State Farm is there.” You are definitely in my backyard! Thank you again Eric Felth, Kayla and State Farm Team. You Rock!!"
We responded:
"Thanks, Elaine! We appreciate your trust in us!"
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William S

October 25, 2023

5  out of  5
rating by William S
"Kayla was very nice and helpful. She took the time to go over the whole insurance quote with me, and answered all my questions. I highly recommend Kayla for your insurance needs."
We responded:
"William, Thanks! We appreciate your business very much. Call us anytime with your questions"